Developing a Content Map

The content map that I developed is for an app based around the American Red Cross’s First Aid/CPR/AED ready reference document. The primary function of this application is to help guide anyone through an emergency situation. When designing the content map, this was taken into consideration as it alters the format of the document. Unlike trainings or courses based around the same subject matter, the information is free flowing and can be access in any order, with the exception of checking the victim and evaluating the scene. I wanted to make sure that the content map was as simple, and easy to understand as possible. Having text accompany the different modules would slow down the response time of anyone using the app for its intended purpose, therefore audio and video are the primary means of transferring information.

The app itself would allow the user to complete training modules, each one preparing them for the associated emergency situation. After completing each module and its associated knowledge test they would earn badges. Initially, I developed a content map for the app itself, rather than its training portion to help create a visualization of the free-flowing nature of the app itself.

Initial content map for American Red Cross app.

After discussing my ideas with my professor and classmate more, it was determined that a more traditional content map should also be developed, specifically for the training portion of the application. The content begins with “Checking the Scene & Victim”, as that is the first thing that should be done in any emergency response situation. Users are presented with videos introducing them to why it is important to obtain the knowledge within the app. They then are provided videos covering what to do in any given emergency response situation. At the end of the module there is an assessment to check and make sure that they are prepared for that specific situation.

If I were to move forward with the development of the app I would create my own videos as many that are available are older and can be enhanced relatively easily.